You can check your Premium renewal date on your Subscription Page. This is because of the price difference between the two subscriptions. If you’ve recently upgraded from Premium to Premium for Family your renewal date may come earlier than usual, possibly in the same month as your previous payment.You may see multiple charges like this if you tried the payment multiple times. You can reach out to them for more information. This is all part of your bank/credit card’s authorization process. If we’re unable to process the payment, the funds will reappear on your statement soon. The payment was unsuccessful, but appeared on your statement anyway.We’d recommend checking our support site to learn how to find and cancel any other accounts. Are the charges on two different days? Then you're probably paying for more than one account.There are a few reasons why you might see two charges in one month: Three years of payments and loyal usage wasted.If you're seeing two charges from Spotify on your account it could be for a number of reasons.įirst, check with your family or friends to make sure someone you know didn’t subscribe with your details. Please send somene who I can actually SPEAK WITH BY PHONE or connect to and not another idiotic computer generated email or I am calling the bank to get my money back and shutting this account down for good. I visited the community forum, the Help Support, and filled THREE customer service contact forms ALL OF WHICH came back to me with the same stupid generic message to either look into the same places I already did, send in the form I already filled out 3x and I am seriously DONE WITH SPOTIFY! Not to mention you guys had the NERVE to still charge me for a month that I cannot even use the music for! I need someone to address this matter urgently as a good bit of the music that is on my spotify was used for my profession and as well my upcoming wedding (should have never trusted that) but I did and now I'm pissed. I followed the directions according to Spotify to try to recover.
I am a premium Spotify user and one day I went to open my spotify on my phone and my account was gone as well as all of my playlists.3 YEARS WORTH OF MUSIC.
0 kommentar(er)
